Returns

What items can I return?

Items in new and unused condition in original packaging purchased on viski.com can be returned for up to 30 days after you have received the item.You may initiate your return by emailing [email protected]; please give us 24 hours to respond M-F. Need mo

When can I return items?

30 days after you have received the item. You may initiate be emailing [email protected]; please give us 24 hours to respond M-F. Need more help? Reach out to [email protected].

What if I bought items at a different store?

Returns for items purchased outside of Viski.com must be initiated with the original vendor. Need more help? Reach out to [email protected].

What if I have a defective item?

If you receive a defective item, please reach out to customer service. We would like to hear your feedback no matter where you purchased your Viski product, and will do our best to resolve any issues with defective items. You may initiate your return

How do I initiate a return?

You may initiate by emailing [email protected]; please give us 24 hours to respond M-F. IMPORTANT: Do not throw away your packing slip, it must be included in case of a return. Need more help? Reach out to [email protected].

Who is responsible for return shipping?

Customers pay return shipping for approved returns in new condition in original packaging. You may initiate your return by emailing us at [email protected]; please give us 24 hours to respond M-F. Need more help? Reach out to [email protected].

How long does it take to receive a refund?

Refunds take 3-5 business days to be deposited. All shipping costs are nonrefundable. You may initiate your return by emailing [email protected]; please give us 24 hours to respond M-F. Need more help? Reach out to [email protected].

What card does my refund go on?

We will issue a refund to your original payment method. Keep in mind that if you purchased using a gift card, refunds will go back on the gift card. You may initiate your return by emailing [email protected]; please give us 24 hours to respond M-F. Need

How do I ship a package?

You may initiate your return by emailing us at [email protected]; please give us 24 hours to respond M-F. Need more help? Reach out to [email protected].

What is the return policy?

Return & Refund Policy. You may initiate your return by emailing [email protected]; please give us 24 hours to respond M-F. Need more help? Reach out to [email protected].